Frequently Asked Questions
1. What is the difference between Closeouts & Customer Returns?
2.
What Does F.O.B. Mean?
3. What additional charges are there?
4. How
do I have my merchandise delivered and at what cost?
5. How do I pay
for Freight?
6. What is a Pallet? And what is a Gaylord?
7. How do
you accept payment?
8. What is the minimum and can I buy in smaller
quantities?
9. How can I get deals from your company?
10. Can I
advertise brand names?
1. What is the difference between
Closeouts & Customer Returns?
Closeouts are offered and
represented as overstock, excess inventory and usually means 1st quality
goods. It can be a mixture of products or just one particular item.
Customer Returns are offered by department stores or catalogue companies
Usually, a percentage of merchandise will be unsellable. The norm of these
loads is in sellable condition and all merchandise is offered in as-is
condition. Profit potential makes returns very popular buying option. Our
Staff will explain each load and further explain how you can buy some
loads starting as low as 5% of the wholesale value. Some risk factor is to
be expected depending on category and product availability.
2. What Does F.O.B. Mean?
F.O.B. is abbreviated
for Freight On Board. This means two things. Location of the merchandise,
and depending of that location, buyer is responsible for freight charges
from that location to his destination. If the product was not listed as
FOB, and one buyer was in Europe and the other buyer in Kansas City, then
the seller would have to give different prices to each buyer to make the
money from the deal. FOB thus enables a seller to fix one price for all
buyers regardless of their location and shipping needs.
3.
What additional charges are there?
There are only two
charges involved, Cost of goods, and your freight. No additional charges
are applied unless otherwise specified prior at the time of sale.
4. How do I have my merchandise delivered and at what cost?
We deal with several freight companies and provide you with quotes at
best possible price. However, you can arrange your own pickup and you are
not obligated to use our contractors. Some companies strictly arrange some
loads, as they do not wish to sell to certain states. (I.E. Home
Improvement and Sporting goods store) For further details please see
export & logistics.
5. How do I pay for Freight?
Usually we ship via freight collect, we will provide you with
transport company information and whom will make payment arrangements with
you. As mentioned above some loads will have to be prepaid due to
restricted sale of goods to some states.
6. What is a
Pallet? And what is a Gaylord?
A pallet is a wooden skid,
usually the dimensions are 4x4, and height of pallet will vary depending
on department stores. We can say that pallets are usually 4 feet high and
can be as high as 6-7 feet tall. Merchandise is stacked and
shrink-wrapped. A Gaylord is also the same dimensions but, it is a big
open box, (looks like a big watermelon box) usually, they use these types
of boxes for apparel.
7. How do you accept payment?
Payment is required within 24 hours of sale. Payments are through wire
transfer. We do accept cashiers checks, money order. Company checks are
also accepted for some loads; however, it may take longer to release
merchandise due to processing to clear.
8. What is the
minimum and can I buy in smaller quantities?
Some minimums
do apply on certain loads or pallet deals. However, we are very flexible
and willing to offer you availabilities suited to your budget and
warehouse space. Please let us know which lots or loads are of interest
and we will look into supplying you at a comfortable solution.
9. How can I get deals from your company?
We will
put you on our mailing list and supply you with product list however; the
best and most effective way is to communicate with us daily. Everyday, we
receive offers to buy and it is very difficult to advise customers via
email on hourly offers. Loads from Department stores are offered on first
come first served basis. So we recommend that you call us at
1-800-237-7787 or 954-964-3064 we will give you updates on availability!
10. Can I advertise brand names?
You may
advertise branded goods as marketing technique. However, any trademark
names (department store name) is unauthorized to do so. An agreement of
sale is enforced, as these are the conditions from Department stores
themselves.